Thank you for choosing LaravelLaunch. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our platform. By purchasing any course, membership, subscription, or digital educational service from LaravelLaunch, you agree to this Refund Policy.
1. Company Information
This website is operated by:
DI2 SKY LIMITED
18 Mallow Street, Limerick, Co. Limerick, IE
Email: [email protected]
2. Digital Educational Services
LaravelLaunch provides digital educational products and services, including but not limited to:
- Online courses
- Video tutorials
- Downloadable learning resources
- Membership access
- Subscription-based learning programs
- Certificates and educational materials
Because these are digital services delivered immediately after purchase, refund eligibility may be limited once access has been granted.
3. Refund Eligibility
Refund requests may be considered under the following conditions:
- Duplicate transactions or accidental multiple charges;
- Technical issues that prevent access to purchased content and cannot be resolved within a reasonable timeframe;
- Incorrect billing amounts caused by platform errors;
- Failure to deliver purchased access due to system-related issues.
Refund requests must generally be submitted within 14 days of the original purchase date.
4. Non-Refundable Situations
Refunds will generally not be provided in the following circumstances:
- Change of mind after purchase;
- Lack of usage or failure to complete the course;
- Dissatisfaction based on personal preference;
- Failure to review course details before purchase;
- Incompatibility with user devices or internet limitations outside our control;
- Requests submitted after substantial course consumption or resource downloads;
- Violations of our Terms and Conditions;
- Abuse of refund requests or fraudulent activity.
5. EU Consumer Rights
If you are located in the European Union or European Economic Area, you acknowledge that by purchasing and accessing digital content immediately, you may waive certain statutory cancellation rights once the digital service has begun delivery with your consent.
Where applicable consumer protection laws provide mandatory rights, those rights remain unaffected.
6. Subscription & Membership Cancellations
If the platform offers recurring subscriptions or memberships:
- You may cancel future renewals at any time before the next billing cycle;
- Cancellation stops future charges but does not automatically generate refunds for previous payments;
- Access may remain active until the end of the current subscription period.
7. Chargebacks & Payment Disputes
Users are encouraged to contact us directly before initiating chargebacks or payment disputes. Fraudulent or abusive chargeback activity may result in:
- Account suspension;
- Permanent access restrictions;
- Denial of future services.
8. Processing of Approved Refunds
If a refund is approved:
- Refunds will typically be processed to the original payment method;
- Processing times may vary depending on payment providers and banking institutions;
- Currency conversion fees or transaction charges imposed by third parties may not be refundable.
9. Technical Support Before Refunds
Before approving refunds related to technical access issues, we may attempt to provide:
- Login assistance;
- Platform troubleshooting;
- Device/browser compatibility support;
- Alternative access methods.
10. Modifications to This Policy
We reserve the right to modify or update this Refund Policy at any time. Updated versions become effective immediately upon publication on the website.
11. Contact Us
For refund requests or billing-related inquiries, please contact:
DI2 SKY LIMITED
18 Mallow Street, Limerick, Co. Limerick, IE
Email: [email protected]